Front Office Agent

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At NoMad Singapore, this Front Office Agent role focuses on delivering a warm, genuine and engaging welcome to all guests, ensuring a strong first impression. Requirements include degree in Hospitality Management or a related field is preferred and at least 1–3 years of experience in Front Office or guest-facing roles, preferably in hospitality.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Deliver a warm, genuine and engaging welcome to all guests, ensuring a strong first impression.
Perform check-in and check-out processes efficiently and accurately.
Confirm reservation details, room rates, payment methods and guest preferences.
Allocate rooms based on guest needs and preferences.
Handle guest enquiries, requests and complaints promptly and professionally.

Requirements

Degree in Hospitality Management or a related field is preferred.
Minimum 1–3 years of experience in Front Office or guest-facing roles, preferably in hospitality.
Strong communication and interpersonal skills.
Familiarity with property management systems (e.g. Fidelio or similar) is advantageous.
Ability to work in a fast-paced and dynamic environment.

Role Quick Info

Company Hilton

Brand NoMad Singapore

Category Rooms & Guest Services

Location Singapore

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.