Role details

Hilton · NoMad Singapore

Duty Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At NoMad Singapore, this Duty Manager role focuses on overseeing the daily Front Office and lobby operations to ensure smooth and efficient service delivery. Requirements include degree in Hospitality Management or a related field and at least 4–6 years of experience in Front Office operations, with at least 2–3 years in a supervisory role.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Oversee the daily Front Office and lobby operations to ensure smooth and efficient service delivery.
  • Act as the main point of contact for operational issues and guest concerns during the shift.
  • Take full responsibility of hotel operations in the absence of the Front Office Manager.
  • Maintain a strong presence in the lobby to engage with guests and support the team.
  • Undertake any other duties or tasks deemed reasonable by the Director of Rooms or Front Office Manager.

Requirements

  • Degree in Hospitality Management or a related field.
  • Minimum 4–6 years of experience in Front Office operations, with at least 2–3 years in a supervisory role.
  • Strong knowledge of Front Office operations and guest service standards.
  • Excellent communication, interpersonal and leadership skills.
  • Strong organisational and problem-solving abilities.

Role Quick Info

Company Hilton
Location Singapore
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkCustomer RecoveryF&BFull-Time