Guest Service Agent, Airport Meet & Greet

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Guest Service Agent, Airport Meet & Greet role focuses on greeting guests and providing an engaging warm welcome or fond farewell. Requirements include certificate/Diploma in hospitality management from a recognized institution is an advantage and at least 1 year in a customer service role.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Greeting guests and providing an engaging warm welcome or fond farewell
Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
Be ever ready to provide luggage assistance at the Arrival Hall or on standby with luggage trolley at the curbside for departing guests
Engage with guests and offer any assistance if required by communicating to respective Hotel Operations team
Provide additional support to Transportation team at the airport to enhance the guest welcome experience, providing a sense of luxury and importance to each guest

Requirements

Certificate/Diploma in hospitality management from a recognized institution is an advantage.
Minimum 1 year in a customer service role.
Prior experience in a hospitality or tourism related industry is preferred.
Impeccably well-groomed.
Exceptional guest relations and communication skills

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Changi Airport, Singapore

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.