Intern, Hotel Concierge

Rooms & Guest Services Full-time Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Intern, Hotel Concierge role focuses on it is vital that you work closely with guest Services to minimize perception of queue by assisting on tagging the luggage. Requirements include applicant must be a full-time matriculated student with a certificate of diploma in Hospitality Operations and Internship must contribute to school graduation.

Summary based on employer-provided role details.

Role highlights

Responsibilities

It is vital that you work closely with guest Services to minimize perception of queue by assisting on tagging the luggage and be responsible in ensuring all guests requests are attended to immediately.
Concierge will be in constant communication with guests, Front Office, guest Services, Transportation, and Lost & found etc.
You are also expected to communicate with all other departments such as Services Management, Express Services, Guest Relations, Premium Services, Limousine, F&B, Ticketing, and other heart of house departments such as Housekeeping and Facilities.
If the request is not directly related to his/her area of capability, the request must be owned and forwarded to the appropriate department.
Be vigilant and monitor activities at the lobby and report any suspicious characters, items or/and activities to the Security services department.

Requirements

Applicant must be a full-time matriculated student with a certificate of diploma in Hospitality Operations
Internship must contribute to school graduation
Prior experience in the same capacity is an advantage
Excellent guest relations and communication skills
Fluent in English, knowledge of additional languages such as Japanese, Putonghua, Korean is an added advantage

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.