Role details

Marina Bay Sands · Marina Bay Sands

Spa Receptionist

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Spa Receptionist role focuses on greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards. Requirements include no formal education required and at least 2 years prior experience in a front-line customer service position, preferably in the hospitality or related industry.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Greets guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards
  • Answers telephone call in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation
  • Accepts and accurately records all guest bookings.
  • Ensure that bookings are given equally to therapists
  • Ensure that all cashiering functions are carried out in accordance with Spa and MBS Finance accounting procedures

Requirements

  • No formal education required
  • Minimum 2 years prior experience in a front-line customer service position, preferably in the hospitality or related industry
  • Possess excellent customer service and communication skills
  • Able to operate basic computer applications and handle incoming calls / enquiries
  • Applicants should project a professional, healthy and well-groomed appearance

Role Quick Info

Location Marina Bay Sands, Singapore
Address 10 Bayfront Avenue, 018956
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingRequires ExperienceShift WorkAdmin SupportIntegrated ResortF&BFull-TimeEvents