Hotel Concierge

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Hotel Concierge role focuses on accomplish Day to Day Operations. Requirements include secondary education preferred and at least 1 year experience in the same capacity.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Accomplish Day to Day Operations
Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore
Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up
Responds to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues where necessary
Be conversant with all areas of the Concierge and guest Services department including supporting tagging at the guest Services area during peak time

Requirements

Secondary education preferred
Minimum 1 year experience in the same capacity
Proven leadership skills and ability to operate independently
Good guest relation and problem solving skills
Good planning and execution skills

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.