Role details

Marriott International · The Singapore EDITION

Duty Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At The Singapore EDITION, this Duty Manager role focuses on directing and working with managers and employees to carry out procedures ensuring an efficient check in and checking out process.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
  • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Ensures guest and employee satisfaction and maximizes the financial performance of the department.
  • Encourages and builds mutual trust, respect, and cooperation among team members.

Requirements

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Role Quick Info

Location Singapore
Address 38 Cuscaden Road, 249731
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceCustomer RecoveryF&BFull-Time