Role details
Shangri-La Group · Shangri-La Singapore
Events and Operations Manager, Family Experience
Events & Banquet Permanent Estimated $4,500 - $8,000 / month (title-based)
Role summary
At Shangri-La Singapore, this Events and Operations Manager, Family Experience role focuses on experience is responsible for overseeing all Family and supporting: Promotes open two‑way communication, actively listens to team concerns and ideas, and provides guidance and support to maintain a positive working environment.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Experience is responsible for overseeing all Family
- Experience operations, programs, team management, guest engagement, marketing activities, administrative and financial processes, and manpower planning to ensure seamless daily delivery of buds by Shangri‑La, Splash, and related services.
- Experience team Team Leadership & Professional Standards: Leads by example with professional conduct, appearance, and attitude while motivating and coaching the team to handle work and guests with tact and courtesy. Communication & Staff
- Support: Promotes open two‑way communication, actively listens to team concerns and ideas, and provides guidance and support to maintain a positive working environment.
Requirements
- Experience operations, programs, team management, guest engagement, marketing activities, administrative and financial processes, and manpower planning to ensure seamless daily delivery of buds by Shangri‑La, Splash, and related services.
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category Events & Banquet
Location Singapore
Work type Permanent
Pay Estimated $4,500 - $8,000 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
13 labels EventsBanquetGuest-FacingLeadershipShift WorkAdmin SupportFood SafetyCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanent