Role details

Shangri-La Group · Shangri-La Singapore

Captain, Shophouse

F&B Service Permanent Estimated $2,800 - $4,500 / month (title-based)

Role summary

At Shangri-La Singapore, this Captain, Shophouse role focuses on delivering warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse and handling guest feedback and service recovery professionally and promptly. The employer notes diploma in Hospitality, Food & Beverage, or a related discipline and at least 1 year of Food & Beverage service experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Deliver warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse
  • Handle guest feedback and service recovery professionally and promptly
  • Maintain strong knowledge of food, beverage, menu items, and service procedures
  • Ensure hygiene, food safety, and workplace safety standards are consistently upheld Job

Requirements

  • Diploma in Hospitality, Food & Beverage, or a related discipline
  • Minimum 1 year of Food & Beverage service experience
  • Strong passion for guest service and hospitality excellence
  • Good communication and interpersonal skills Basic knowledge of food safety, hygiene, and service standards Willingness to work flexible hours, including weekends and public holidays

Role Quick Info

Category F&B Service
Location Singapore
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

15 labels
F&BServiceGuest-FacingFront OfficeService FloorBarLeadershipRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsGuest ExperiencePermanentEvents