Role details
Shangri-La Group · Shangri-La Singapore
Captain, Shophouse
F&B Service Permanent Estimated $2,800 - $4,500 / month (title-based)
Role summary
At Shangri-La Singapore, this Captain, Shophouse role focuses on delivering warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse and handling guest feedback and service recovery professionally and promptly. The employer notes diploma in Hospitality, Food & Beverage, or a related discipline and at least 1 year of Food & Beverage service experience.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Deliver warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse
- Handle guest feedback and service recovery professionally and promptly
- Maintain strong knowledge of food, beverage, menu items, and service procedures
- Ensure hygiene, food safety, and workplace safety standards are consistently upheld Job
Requirements
- Diploma in Hospitality, Food & Beverage, or a related discipline
- Minimum 1 year of Food & Beverage service experience
- Strong passion for guest service and hospitality excellence
- Good communication and interpersonal skills Basic knowledge of food safety, hygiene, and service standards Willingness to work flexible hours, including weekends and public holidays
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category F&B Service
Location Singapore
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
15 labels F&BServiceGuest-FacingFront OfficeService FloorBarLeadershipRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsGuest ExperiencePermanentEvents