Role details

Shangri-La Group · Shangri-La Singapore

Assistant Manager, Shophouse

Operations Permanent Estimated $3,200 - $5,200 / month (title-based)

Role summary

At Shangri-La Singapore, this Assistant Manager, Shophouse role focuses on supporting the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction and maintaining strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes. The employer notes degree in Hospitality Management, Food & Beverage, or a related field and At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Support the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction
  • Maintain strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
  • Ensure compliance with hygiene, food safety, SFSMS, and Fire & Life Safety standards at all times
  • Supervise frontline service during operating hours, ensuring consistent service quality and team alignment Build rapport with guests, actively gather feedback, and handle guest concerns professionally and promptly
  • Assist in planning and executing promotions, menu launches, and seasonal initiatives in collaboration with Culinary and F&B teams

Requirements

  • Degree in Hospitality Management, Food & Beverage, or a related field
  • At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred
  • Strong service orientation with a passion for delivering memorable guest experiences
  • Good knowledge of food safety, hygiene, and operational standards

Role Quick Info

Category Operations
Location Singapore
Work type Permanent
Pay Estimated $3,200 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

16 labels
OperationsGuest-FacingBack Of HouseKitchenBarLeadershipEntry LevelAdmin SupportFood SafetyCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanentEvents