Role details
Shangri-La Group · Shangri-La Singapore
Captain (Lobby Lounge)
F&B Service Permanent Estimated $2,800 - $4,500 / month (title-based)
Role summary
At Shangri-La Singapore, this Captain (Lobby Lounge) role focuses on maintaining high standards of guest service, presentation, and cleanliness. Guide and support junior staff during service and handling guest feedback and resolve issues promptly. The employer notes at least 2 years of F&B experience and Strong leadership and communication skills.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Maintain high standards of guest service, presentation, and cleanliness. Guide and support junior staff during service.
- Handle guest feedback and resolve issues promptly.
- Ensure mise-en-place is complete and replenished.
- Monitor inventory and coordinate with relevant departments. Uphold hygiene, safety, and grooming standards.
- Assist in training and onboarding of new team members. Job
Requirements
- Minimum 2 years of F&B experience.
- Strong leadership and communication skills.
- Knowledge of food and beverage service standards. Ability to multitask and work under pressure.
- Familiarity with hygiene and safety protocols. Team-oriented with a proactive attitude. Flexibility to work shifts and weekends. [Not translated in selected language]
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category F&B Service
Location Singapore
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (title-based)
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.
Tags
16 labels F&BServiceGuest-FacingFront OfficeService FloorBarLeadershipEntry LevelRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsGuest ExperiencePermanentEvents