Role details

Hilton · Hilton Singapore Orchard

Reservations Executive

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (title-based)

Role summary

At Hilton Singapore Orchard, this Reservations Executive role focuses on you will be responsible for performing the following tasks to the highest standards: and ensuring reservations are processed and updated in a timely and accurate manner. The employer notes at least 2 years’ experience in a similar capacity with international hotel chain and Relevant diploma or degree in a business discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • As Reservations Executive, you will be responsible for performing the following tasks to the highest standards:
  • Ensure reservations are processed and updated in a timely and accurate manner.
  • Ensure all traces, guests’ requests and billing instructions are updated in OnQ.
  • Ensure quality and accurate capture of guest reservations details, preference and details.
  • Perform reservations quality control check on reservations made daily.

Requirements

  • A Reservations Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Minimum 2 years’ experience in a similar capacity with international hotel chain.
  • Relevant diploma or degree in a business discipline.
  • Passionate about delivering exceptional guest experience.
  • Accountable and always positive in exploring alternatives and opportunities for better performance.

Role Quick Info

Company Hilton
Location Singapore
Address 333 Orchard Road, 238867
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeRequires ExperienceAdmin SupportSalesF&BFull-Time