Role details

Hilton · Hilton Singapore Orchard

Front Office Executive

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At Hilton Singapore Orchard, this Front Office Executive role focuses on performing the following tasks to the highest standards. Requirements include a Front Office Executive serving Hilton Brands is always working on behalf of our guests and working with other Team members. To successfully fill this role and Able to perform moderately complex mathematical calculations without error.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • As the Front Office Executive, you will be responsible for performing the following tasks to the highest standards:
  • Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
  • Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
  • Promote Hilton Honours and its associated

Requirements

  • A Front Office Executive serving Hilton Brands is always working on behalf of our guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Able to perform moderately complex mathematical calculations without error.
  • Able to access and accurately input information using a moderately complex computer system.
  • Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Good interpersonal skills to provide overall guest satisfaction.

Role Quick Info

Company Hilton
Location Singapore
Address 333 Orchard Road, 238867
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelShift WorkSalesF&BFull-Time