In-Room Dining Coordinator

Admin Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Capella Singapore, this In-Room Dining Coordinator role focuses on managing In Room Dining Email/Corresponds. Requirements include prior experience in service industry, administrative and secretarial duties.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage In Room Dining Email/Corresponds
Monitor order preparation and delivery times to ensure service standards are met accordingly to Forbes requirements
Follow up with guests to ensure satisfaction with in-room service experiences after an hour from the delivery of orders placed in the room and the return of the team members from the room
Coordinate requests to clear IRD trays after guest finish the meal
Verify and ensure accurate delivery of amenities to guest rooms by using the trace report and must ensure the amenities are delivered to the guest room before the arrival of the guest by using Knowcross as a system to monitor

Requirements

Prior experience in service industry, administrative and secretarial duties
Basic computer literacy and familiarity with hotel management systems

Role Quick Info

Company Capella Singapore

Brand Capella Singapore

Category Admin

Location Singapore, 09829

Address 1 The Knolls, Sentosa Island, 098297

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.