Assistant Manager, Capella Culturist (Guest Relations)

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Capella Singapore, this Assistant Manager, Capella Culturist (Guest Relations) role focuses on managing Capella Moments and Capella Curates activities. Requirements include 3 years in front of house supervisory role at luxury hotels/resorts.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage Capella Moments and Capella Curates activities
Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
Coordinate guest arrivals and departures, including luggage, and facilitating check-in/check-out processes
Provide personalized assistance and recommendations to guests throughout their stay, including dining reservations, transportation arrangements and activities booking
Maintain communication with guests before, during and after their stay to address any requests or concerns

Requirements

3 years in front of house supervisory role at luxury hotels/resorts
Prior experience in managing a team in luxury hotels/resorts
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of local attractions, dining options and activities preferred

Role Quick Info

Company Capella Singapore

Brand Capella Singapore

Category Rooms & Guest Services

Location Singapore, 09829

Address 1 The Knolls, Sentosa Island, 098297

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.