Role details

Capella Singapore · Capella Singapore

Spa Receptionist

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Capella Singapore, this Spa Receptionist role focuses on giving guests a positive impression of the spa from the point of reservation to the moment they arrive and depart. Requirements include have a thorough knowledge of the spa industry and 1 to 2 years of experience in luxury spa or similar field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • The Spa Receptionist is responsible for giving guests a positive impression of the spa from the point of reservation to the moment they arrive and depart.
  • The individual has a vast understanding of the services and products offered, answers emails and calls, assists guests with their enquiries bookings and escort the guest to the lockers/facilities when necessary.
  • The individual checks guests in and out of the spa in a professional manner, and ensures all guests leave satisfied.
  • Maintain high levels of service standards throughout the spa
  • Provide detailed descriptions of spa treatments, packages, services, andfacilities

Requirements

  • Have a thorough knowledge of the spa industry
  • 1 to 2 years of experience in luxury spa or similar field
  • Excellent interpersonal and communication skills
  • Basic knowledge of computer programs including Excel, Microsoft Word and Microsoft Office administration, Internet applications, Telephone and Opera

Role Quick Info

Location Singapore, 09829
Address 1 The Knolls, Sentosa Island, 098297
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeRequires ExperienceSpaWellnessResortLuxuryF&BFull-Time