Supervisor, Capella Culturist (Guest Relations)

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Capella Singapore, this Supervisor, Capella Culturist (Guest Relations) role focuses on managing Capella Moments and Capella Curates activities. Requirements include a diploma in Hospitality Management.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage Capella Moments and Capella Curates activities
Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
Handle guest complaints by following the procedures and ensuring guest satisfaction
The Supervisor, Capella Culturist assist the Assistant Manager, Capella Culturist to manage Living Room operations, ensuring that our guest receives an exclusive guest service that is accurate, courteous, efficient
Collect guest preferences for all guests during pre-arrival calls

Requirements

Diploma in Hospitality Management
Minimum 3 years of experience in front of house role at luxury hotels/resorts
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of local attractions, dining options and activities preferred

Role Quick Info

Company Capella Singapore

Brand Capella Singapore

Category Rooms & Guest Services

Location Singapore, 09829

Address 1 The Knolls, Sentosa Island, 098297

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.