Reservations & Guest Experience Coordinator

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (title-based)

Role summary

At The Singapore EDITION, this Reservations & Guest Experience Coordinator role focuses on processing all reservation requests, changes, and cancellations received by phone, fax, or mail and identifying guest reservation needs, determine appropriate room type, and verify availability of room type and rate. The employer notes high school diploma or G. E. D. equivalent and At least 1 year of related work experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.

Requirements

High school diploma or G. E. D. equivalent.
At least 1 year of related work experience.
No supervisory experience.
License or Certification: None
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Role Quick Info

Company Marriott International

Brand The Singapore EDITION

Category Rooms & Guest Services

Location Singapore

Address 38 Cuscaden Road, 249731

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.