Team Leader (Waterfall)

Operations Permanent Estimated $2,800 - $4,500 / month (title-based)

Role summary

At Shangri-La Singapore, this Team Leader (Waterfall) role focuses on overseeing daily service operations in Waterfall restaurant and ensuring food and beverage are served in accordance with established standards. The employer notes at least 4 years of experience in restaurant service, preferably in a supervisory role Prior experience in a hotel or upscale dining environment and Familiarity with hygiene, safety, and service protocols.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Oversee daily service operations in Waterfall restaurant
Ensure food and beverage are served in accordance with established standards
Supervise, guide, and support service associates during shifts
Handle guest requests, feedback, and complaints professionally and promptly
Maintain mise‑en‑place, cleanliness, and overall presentation of service areas

Requirements

Minimum 4 years of experience in restaurant service, preferably in a supervisory role Prior experience in a hotel or upscale dining environment
Familiarity with hygiene, safety, and service protocols
Strong leadership and communication skills guest‑focused mindset with a positive and professional attitude Ability to work well under pressure in a fast‑paced environment Willingness to work shifts, weekends, and public holidays

Role Quick Info

Company Shangri-La Group

Brand Shangri-La Singapore

Category Operations

Location Singapore

Work type Permanent

Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.