Manager, Lobby Lounge

Operations Permanent Estimated $4,500 - $8,000 / month (title-based)

Role summary

At Shangri-La Singapore, this Manager, Lobby Lounge role focuses on overseeing daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience and maintaining thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes. The employer notes degree in Hospitality Management or a related discipline and at least 8 years of Food & Beverage experience, with at least 4 years in a supervisory or managerial role.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience
Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
Ensure full compliance with SFSMS, hygiene, food safety, and Fire & Life Safety standards
Conduct regular front‑ and back‑of‑house inspections to monitor service quality, cleanliness, set‑up, and maintenance Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully
Support marketing initiatives through market surveys, trend analysis, and implementation of strategies to grow market share

Requirements

Degree in Hospitality Management or a related discipline
Minimum 8 years of Food & Beverage experience, with at least 4 years in a supervisory or managerial role
Strong leadership skills with the ability to motivate, coach, and develop teams
Excellent guest service mindset with strong communication and problem‑solving skills Financial and operational acumen with experience in inventory, budgeting, and cost control Ability to work flexible shifts, including weekends and public holidays

Role Quick Info

Company Shangri-La Group

Brand Shangri-La Singapore

Category Operations

Location Singapore

Work type Permanent

Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.