Intern, Training and Service Quality

Training & Quality Internship Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At SATS, this Intern, Training and Service Quality role focuses on conducting briefings to staff during non-peak periods and use past cases as case studies during briefings. Requirements include confident in Microsoft Excel, Word and Powerpoint and Confident in communications.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Conduct briefings to staff during non-peak periods and use past cases as case studies during briefings.
Conduct audits by using an existing audit checklist to perform audit checks at the counter and gate.
Observe activities on the ground and identify possible areas of improvement.
Construction and consolidation of effective course modules to drive operational and service excellence.
Refresh and updating of existing training materials.

Requirements

Confident in Microsoft Excel, Word and Powerpoint
Confident in communications
Observant and meticulous to details
Excellent writing skills to draft guidelines and procedures
Ability to collaborate with others and get stakeholder buy-in to drive effective change management

Role Quick Info

Company SATS

Brand SATS

Category Training & Quality

Location SGP,, Terminal 4

Work type Internship

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.