Role details

SATS · SATS

Assistant Manager, Commercial Catering Operations

Sales Full-time likely Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At SATS, this Assistant Manager, Commercial Catering Operations role focuses on coordinating with cross-functional teams to maintain seamless operations and supporting special events and catering services. Requirements include a diploma or degree in Hospitality, Food and Beverage Management, Business Administration, or related discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Coordinate with cross-functional teams to maintain seamless operations and support special events and catering services.
  • Support the day-to-day management of the Byte Dance account by coordinating client stakeholders, onsite operations, finance, procurement, and support functions.
  • Supervise Operations Executives and oversee manpower deployment, performance, training, and team development.
  • Act as the primary liaison for client stakeholders and manage enquiries, feedback, complaints, and service recovery.
  • Monitor service performance, KPIs, SLAs, and ensure timely closure of action items.

Requirements

  • Diploma or Degree in Hospitality, Food and Beverage Management, Business Administration, or related discipline.
  • Minimum 4 to 6 years of experience in F&B, catering, hospitality, or workplace dining operations, with at least 2 to 3 years in a supervisory role.
  • Experience managing corporate catering or large-scale client accounts preferred.
  • Strong knowledge of food safety, operations management, budget control, KPI reporting, and service excellence.
  • Proficient in Microsoft Office, especially Excel, with experience in operational reporting and data analysis.

Role Quick Info

Company SATS
Brand SATS
Category Sales
Location SGP,, 234 Pandan Loop
Work type Full-time likely
Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
SalesBarLeadershipEntry LevelRequires ExperienceFood SafetyCustomer RecoveryAirport HospitalityCateringFood SolutionsOperationsFull-Time