Assistant Executive Housekeeper

Housekeeping Contract Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Raffles Singapore, this Assistant Executive Housekeeper role focuses on assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. Requirements include committed to continuously improve the quality of products, services and performance of team members and Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

Summary based on employer-provided role details.

Role highlights

Responsibilities

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.
The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.
Primary Responsibilities Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.
Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

Requirements

Committed to continuously improve the quality of products, services and performance of team members.
Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
Responsible for enhancing the product and services that is presented to the guest.
Recommends and proposes changes to the product and its services based on market research and current trends.

Role Quick Info

Company Accor

Brand Raffles Singapore

Category Housekeeping

Location Singapore

Work type Contract

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.