Guest Service Team Leader (Front Office)

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At PARKROYAL on Beach Road, this Guest Service Team Leader (Front Office) role focuses on performing duties of Guest Services Agent whenever needed. Requirements include at least 2 years of experience as a Guest Service Agent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Perform duties of Guest Services Agent whenever needed.
Assist Guest Services Agent in checking in/out FIT/Groups.
Ensure all new Guest Services Agent received proper training and assign them with a buddy.
Check grooming standards for all Front Office staff.
Conduct daily briefing for all Front Office staff in the absence of the Duty Manager.

Requirements

Minimum of 2 years of experience as a Guest Service Agent
Good knowledge of Opera system
High standards of accuracy and excellent time management
Should possess GCE ‘O’ or ‘N’ level and some supervisory skills
Very good written and oral skills

Role Quick Info

Company Pan Pacific Hotels Group

Brand PARKROYAL on Beach Road

Category Rooms & Guest Services

Location PARKROYAL on Beach Road, Singapore

Address 7500 Beach Road, 199591

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.