Role details

Pan Pacific Hotels Group · Pan Pacific Orchard

Guest Service Ambassador (Club Lounge- Pacific Club)

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Pan Pacific Orchard, this Guest Service Ambassador (Club Lounge- Pacific Club) role focuses on assisting in setting up and maintaining the Pacific Club during breakfast buffet, afternoon tea, and evening cocktail hours.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Assist in setting up and maintaining the Pacific Club during breakfast buffet, afternoon tea, and evening cocktail hours.
  • Support in maintaining Pacific Club's cleanliness and organization.
  • Report any issues with lounge fixtures or equipment and follow up as necessary.
  • Handle guest feedback and requests with a focus on delivering exceptional guest experiences.
  • Support guest check-ins and check-outs by confirming reservations, assigning rooms, issuing room keys, and processing payments.

Requirements

  • If you possess at least 1 year of service experience in the hospitality industry, is passionate about delivering high standards of guest satisfaction, write in to have a chat with us!

Role Quick Info

Location Pan Pacific Orchard, Singapore
Address 10 Claymore Road, 229540
Work type Full-time
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

13 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceAdmin SupportFood SafetyCustomer RecoveryServiced SuitesF&BFull-Time