Duty Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

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Role summary

At Pan Pacific Orchard, this Duty Manager role focuses on handling all guests’ feedback with tact and diplomacy.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Handle all guests’ feedback with tact and diplomacy.
Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service.
Ensure that all operating equipment are properly maintained and in working order.
Coordinate with relevant departments where needed.
Conduct audit on core functions and practices to ensure that all quality standards are compile.

Requirements

Candidates who possess more experience may be considered for the Senior Duty Manager position.
You must be nimble and be able to think on your feet while managing conflicts and guests' feedback and requests.
If you have an eye for detail and is excellent with time keeping and multi-tasking coupled with good working knowledge of OPERA Cloud, write in to us to have a chat!

Role Quick Info

Company Pan Pacific Hotels Group

Brand Pan Pacific Orchard

Category Rooms & Guest Services

Location Pan Pacific Orchard, Singapore

Address 10 Claymore Road, 229540

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.