Senior / Guest Service Executive (Oasia Cluster)

Rooms & Guest Services Full-time likely Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Oasia, this Senior / Guest Service Executive (Oasia Cluster) role focuses on working closely with the Assistant Manager and providing courteous services to guests. Requirements include ability to work rotating shifts, weekends and Public Holidays.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Work closely with the Assistant Manager and provide courteous services to guests.
Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible.
Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
Take ownership of problems and promptly handle guest complaints according to established procedures.
Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies and procedures.

Requirements

O Levels or equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and Good communication skills.
Those without experience are welcome to apply.

Role Quick Info

Company Far East Hospitality

Brand Oasia

Category Rooms & Guest Services

Location Singapore

Work type Full-time likely

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.