Guest Engagement Officer

Legal & Compliance Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Guest Engagement Officer role focuses on actively managing entry/exit points into Casino including all entry/exit points to High Limit Gaming Areas. Requirements include 1 year’s experience in a hospitality or casino role preferred and Have a track record of personally providing excellent customer service.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Actively manage entry/exit points into Casino including all entry/exit points to High Limit Gaming Areas.
Ensure compliance with regulations related to restricted access points into Casino including HLGA.
Perform all necessary checks at assigned post in the Casino including entry/exit checks, HLGA eligibility, Premium Player status verification etc., as assigned.
Monitor and manage crowd levels within the work environment.
Proactively greet guests, visitors, and others within the casino environment.

Requirements

1 year’s experience in a hospitality or casino role preferred.
Have a track record of personally providing excellent customer service.
Excellent customer service skills.
Learn system operations.
Perform job functions with attention to detail, speed, and accuracy.

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Legal & Compliance

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.