Customer Relations Executive

Operations Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Customer Relations Executive role focuses on providing excellent and delightful service to casino guests and assist them with their needs and requests. Requirements include diploma or higher qualification in Hospitality, Business, Marketing or any related disciplines and Prior experience in Sales or Customer Service role preferred.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Provide excellent and delightful service to casino guests and assist them with their needs and requests.
Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
Conduct guided MBS Casino familiarization tours for guests.
Introduce programs (with the relevant terms and conditions) to potential Paiza players.
Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.

Requirements

Diploma or higher qualification in Hospitality, Business, Marketing or any related disciplines.
Prior experience in Sales or Customer Service role preferred.
Candidates with no relevant work experience are welcome to apply.
Customer-focused, excellent team player and possess good problem-solving skills.
Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Operations

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.