Role details

Mandai Wildlife Group · Mandai Wildlife Group

Senior Manager, Product Management (Guest Experience & Platform Enablement)

Rooms & Guest Services Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Mandai Wildlife Group, this Senior Manager, Product Management (Guest Experience & Platform Enablement) role focuses on developing the roadmap for guest experience capabilities that support Mandai's vision of becoming an integrated wildlife destination. Requirements include at least 3–5 years of people leadership experience managing product or cross-functional teams.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Develop the roadmap for guest experience capabilities that support Mandai's vision of becoming an integrated wildlife destination.
  • Collaborate with teams across Commerce, Membership, Marketing, Operations, Conservation, Analytics and Technology to deliver connected guest experiences.
  • Monitor app performance and continuously improve user experience.
  • Lead product discovery and prioritisation.
  • Lead products from concept through launch and continuous optimisation.

Requirements

  • 8–10 years of experience in Product Management, Digital Product, Mobile Applications, Customer Experience, Loyalty Programmes, Digital Transformation or related disciplines.
  • At least 3–5 years of people leadership experience managing product or cross-functional teams.
  • Proven experience owning and managing mobile applications throughout the product lifecycle, from strategy and roadmap development to feature delivery and optimisation.
  • Strong experience managing digital products across web and mobile platforms within an omni-channel environment.
  • Experience delivering customer-facing digital products using Agile methodologies.

Role Quick Info

Location Singapore
Work type Full-time likely
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

13 labels
HotelRoomsGuest ExperienceGuest-FacingBack Of HouseLeadershipRequires ExperienceOutdoorCustomer RecoveryAttractionsTourismF&BFull-Time