Senior/Guest Service Officer, Park Operations - Rainforest Wild Adventure West

Rooms & Guest Services Part-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At Rainforest Wild Africa, this Senior/Guest Service Officer, Park Operations - Rainforest Wild Adventure West role focuses on ensuring day-to-day operations are carried out smoothly, including daily resource management, and maintaining high level of guest service standards in accordance with protocol. Requirements include at least 1 year of relevant experience in hospitality or tourism industry.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Ensure day-to-day operations are carried out smoothly, including daily resource management, and maintain high level of guest service standards in accordance with protocol.
Identify, propose and execute proposals on areas of improvement to create and enhance guest experience within the park.
Resolve feedback, issues and concerns raised by guests.
Assist to conduct training of part-time staff in consultation with section lead.
Assist in maintenance and enforcement of park safety matters and procedures.

Requirements

Minimum 1 year of relevant experience in hospitality or tourism industry.
Prior customer service experience will be an advantage
Excellent communications skills
Confident, energetic and outgoing personality
Able to work on weekends and public holidays

Role Quick Info

Company Mandai Wildlife Group

Brand Rainforest Wild Africa

Category Rooms & Guest Services

Location Singapore

Work type Part-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.