Role details

Shangri-La Group · JEN Singapore Tanglin by Shangri-La

Events Sales Manager, Corporate

Sales Permanent Estimated $4,500 - $8,000 / month (title-based)

Role summary

At JEN Singapore Tanglin by Shangri-La, this Events Sales Manager, Corporate role focuses on handling incoming leads and convert them into confirmed business and conducting sales calls, prospecting, telemarketing, and client entertainment to grow the customer base. The employer notes and provide professional advice. Recommend menus and cross‑sell other hotel services. Arrange food tastings and coordinate AV, décor, floral arrangements, and other event needs and Prepare floor plans, event documentation, and ensure smooth event handover to operations. Administration & Systems.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Handle incoming leads and convert them into confirmed business.
  • Conduct sales calls, prospecting, telemarketing, and client entertainment to grow the customer base.
  • Conduct site inspections and maintain strong exposure for the hotel in the market.
  • Monitor account performance, maximize up‑selling opportunities, and achieve personal catering sales targets.
  • Support promotional events such as bridal fairs and signature events. Marketing & Forecasting

Requirements

  • and provide professional advice. Recommend menus and cross‑sell other hotel services. Arrange food tastings and coordinate AV, décor, floral arrangements, and other event needs.
  • Prepare floor plans, event documentation, and ensure smooth event handover to operations. Administration & Systems
  • Maintain accurate sales data using Delphi and ensure Meeting Broker protocols are followed.
  • Prepare reports and maintain strong coordination with Sales, F&B, Banquet Operations, and other departments. Service Quality & Customer
  • Experience Strive to improve Medallia/EPM guest satisfaction scores.

Role Quick Info

Category Sales
Location Singapore
Work type Permanent
Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

13 labels
SalesGuest-FacingService FloorEventsLeadershipRequires ExperienceAdmin SupportCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanent