Front Office Supervisor

Rooms & Guest Services Full-time likely Estimated $2,800 - $4,500 / month (title-based)

Role summary

At ibis Singapore on Bencoolen, this Front Office Supervisor role focuses on leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. Requirements include diploma in Hospitality Management or equivalent and at least 3 years of relevant experience in a similar capacity Previous experience in a similar leadership role is an assetA service-focused personality is essential Prior experience working with Opera or a related system.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks.
On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.
Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
Able to assist the guest Service Executive in resolving any operational issues.

Requirements

Diploma in Hospitality Management or equivalent
Minimum 3 years of relevant experience in a similar capacity Previous experience in a similar leadership role is an assetA service-focused personality is essential Prior experience working with Opera or a related system
Strong interpersonal and problem-solving abilities and the ability to lead by example

Role Quick Info

Company Accor

Brand ibis Singapore on Bencoolen

Category Rooms & Guest Services

Location Singapore

Work type Full-time likely

Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.