Executive Housekeeper (Raffles Sentosa)

Housekeeping Full-time likely Estimated $3,000 - $5,200 / month (title-based)

Role summary

At Raffles Singapore, this Executive Housekeeper (Raffles Sentosa) role focuses on the strategic leadership and overall management of the Housekeeping, Laundry and Public Area operations, ensuring the highest standards of cleanliness, presentation and maintenance throughout the hotel. Requirements include foster a culture of personalised and gracious service, ensuring every guest enjoys an exceptional stay and Monitor guest feedback and implement service recovery and improvement initiatives where required.

Summary based on employer-provided role details.

Role highlights

Responsibilities

The Executive Housekeeper is responsible for the strategic leadership and overall management of the Housekeeping, Laundry and Public Area operations, ensuring the highest standards of cleanliness, presentation and maintenance throughout the hotel.
As a member of the Executive Committee, the Executive Housekeeper works collaboratively with all departments to uphold the Raffles Brand Standards, ensuring every guest enjoys a memorable and impeccable stay.
Lead the daily operations of the Housekeeping, Laundry and Public Area departments to ensure the highest standards of cleanliness and presentation.
Develop and implement housekeeping strategies, policies and standard operating procedures that support operational excellence.
Ensure guestrooms, suites, public areas and back-of-house facilities consistently meet Raffles Brand Standards.

Requirements

Foster a culture of personalised and gracious service, ensuring every guest enjoys an exceptional stay.
Monitor guest feedback and implement service recovery and improvement initiatives where required.
Collaborate with Front Office and other operational departments to ensure seamless guest experiences.
Maintain a visible presence within the operation and engage with guests whenever appropriate.
Financial & Business Management

Role Quick Info

Company Accor

Brand Raffles Singapore

Category Housekeeping

Location Singapore

Work type Full-time likely

Pay Estimated $3,000 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.