Front Office Supervisor

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Holiday Inn Express & Suites Singapore Novena, this Front Office Supervisor role focuses on being the warm welcome that kicks off a memorable guest experience. Requirements include a tertiary or a diploma qualification or equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Be the warm welcome that kicks off a memorable guest experience.
Handle cash and credit card transactions.
Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
Conduct shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule.
Attend Group Pre-conference with Operational and Sales Leads, manage group room allocations and handle group arrivals and departures.

Requirements

A tertiary or a diploma qualification or equivalent
2 years’ experience in front desk or guest service.
Literate and tech-savvy – you will need a good grasp of reading, writing, and computers
Must be proficient in written and spoken English and with great communication skills
Basic Front Office operations knowledge

Role Quick Info

Company IHG Hotels & Resorts

Brand Holiday Inn Express & Suites Singapore Novena

Category Rooms & Guest Services

Location Singapore

Address 201 Balestier Road, 329926

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.