Role details
IHG Hotels & Resorts · Holiday Inn Express & Suites Singapore Novena
Duty Manager
Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)
Role summary
At Holiday Inn Express & Suites Singapore Novena, this Duty Manager role focuses on monitoring budget and controlling expenses with a focus on increasing productivity. Requirements include at least a diploma or degree in Hospitality, or equivalent.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Monitor budget and control expenses with a focus on increasing productivity.
- Assist in the hotel's revenue growth by leveraging on the company's systems and procedures.
- Assist with third party vendor induction and support in managing the performance of third party vendors.
- Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.
- Ensure all team members are accurately trained and have the job-related tools and equipment required.
Requirements
- Minimum Diploma/ Degree in Hospitality, or equivalent.
- Service-oriented and high skill in problem-solving and relationship building.
- A positive and keen to learn attitude.
- Must be proficient in written and spoken English and with good communication skills.
- Only Singaporeans and Singapore Permanent Residents need apply.
Role Quick Info
Company IHG Hotels & Resorts
Category Rooms & Guest Services
Location Singapore
Address 201 Balestier Road, 329926
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
10 labels HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceCustomer RecoveryF&BFull-Time