Role details
Hilton · Hilton Singapore Orchard
Communication Executive
Operations Full-time Estimated $3,000 - $5,200 / month (role-title estimate)
Role summary
At Hilton Singapore Orchard, this Communication Executive role focuses on performing the following tasks to the highest standards. Requirements include a Call Centre Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role and at least 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:
- Actively seeking verbal feedback from customers and team members at every opportunity.
- Agree on and implement actions to make improvements to customer service.
- Promote Hilton Honors and its associated
Requirements
- A Call Centre Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
- Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
Role Quick Info
Company Hilton
Brand Hilton Singapore Orchard
Category Operations
Location Singapore
Address 333 Orchard Road, 238867
Work type Full-time
Pay Estimated $3,000 - $5,200 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
16 labels OperationsGuest-FacingBack Of HouseFront OfficeKitchenService FloorLeadershipRequires ExperienceShift WorkSalesCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time