Role details

Hilton · Hilton Singapore Orchard

Assistant Manager, In-Room Dining

Operations Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Hilton Singapore Orchard, this Assistant Manager, In-Room Dining role focuses on maintaining a high customer service focus by approaching the job with the guests always in mind. Requirements include 2-4 years in a managerial position in a 4 / 5-star category hotel.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Maintain a high customer service focus by approaching your job with the guests always in mind.
  • Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
  • Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service.
  • Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department.
  • Ensure that training on departmental standards is regularly conducted in the outlets.

Requirements

  • 2-4 years in a managerial position in a 4 / 5-star category hotel.
  • Good English skills, both written and verbal to meet business needs.
  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
  • Strong leadership, people management and training skills.
  • Strong interpersonal skills and attention to details.

Role Quick Info

Company Hilton
Category Operations
Location Singapore
Address 333 Orchard Road, 238867
Work type Full-time
Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

18 labels
OperationsGuest-FacingBack Of HouseFront OfficeKitchenService FloorBarEventsLeadershipEntry LevelShift WorkSalesCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time