Role details
Hilton · Hilton Singapore Orchard
Assistant Manager, In-Room Dining
Operations Full-time Estimated $3,200 - $5,200 / month (role-title estimate)
Role summary
At Hilton Singapore Orchard, this Assistant Manager, In-Room Dining role focuses on maintaining a high customer service focus by approaching the job with the guests always in mind. Requirements include 2-4 years in a managerial position in a 4 / 5-star category hotel.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Maintain a high customer service focus by approaching your job with the guests always in mind.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service.
- Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department.
- Ensure that training on departmental standards is regularly conducted in the outlets.
Requirements
- 2-4 years in a managerial position in a 4 / 5-star category hotel.
- Good English skills, both written and verbal to meet business needs.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Strong leadership, people management and training skills.
- Strong interpersonal skills and attention to details.
Role Quick Info
Company Hilton
Brand Hilton Singapore Orchard
Category Operations
Location Singapore
Address 333 Orchard Road, 238867
Work type Full-time
Pay Estimated $3,200 - $5,200 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
18 labels OperationsGuest-FacingBack Of HouseFront OfficeKitchenService FloorBarEventsLeadershipEntry LevelShift WorkSalesCustomer RecoveryHotelRoomsF&BGuest ExperienceFull-Time