Guest Service Executive (Islandwide)

Rooms & Guest Services Full-time likely Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Far East Hospitality, this Guest Service Executive (Islandwide) role focuses on providing courteous and efficient service and if possible to comply with each and guests’ request. Requirements include at least a diploma in Hospitality.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Provide courteous and efficient service and if possible to comply with each and guests’ request.
Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies and procedures for their use.
Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
Ensure that all telephone calls are handled promptly within three rings.

Requirements

Minimum Diploma in Hospitality
Able to perform rotating shifts
Positive attitude and outgoing personality and good public relations skills
Previous experience in hospitality and Opera knowledge will be advantageous

Role Quick Info

Company Far East Hospitality

Brand Far East Hospitality

Category Rooms & Guest Services

Location Singapore

Address 8 Sinaran Drive, 307470

Work type Full-time likely

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.