Guest Relations Manager (Manhattan)

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Conrad Singapore Orchard, this Guest Relations Manager (Manhattan) role focuses on ensuring streamline communication with the team and guests and achieve consistent results. Requirements include and perform assigned duties in a dynamic environment and Ability to work collaboratively with colleagues and contribute to achieving team goals.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Ensure streamline communication with the team and guests and achieve consistent results.
To anticipate, in advance, all materials and supplies and ensure their availability.
To promote teamwork and foster a harmonious working climate.
To follow through and constantly update the restaurant/bar guest databases to be efficient and consistent in relation to regulars, whiskey club members and VIPs.
To ensure all communication with American Whiskey Club Members with regards to enquiries, and monthly reservation updates.

Requirements

and perform assigned duties in a dynamic environment.
Ability to work collaboratively with colleagues and contribute to achieving team goals.
Relevant supervisory or managerial experience in the hospitality industry is preferred.
Ability to communicate effectively in English, both verbally and in writing, to support guest service and workplace communication.
Strong leadership, coaching, and team development skills.

Role Quick Info

Company Hilton

Brand Conrad Singapore Orchard

Category Rooms & Guest Services

Location Singapore

Address 1 Cuscaden Road, 249715

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.