Capella Singapore · Capella Singapore
Senior Sales Manager (Long Stay)
Role summary
At Capella Singapore, this Senior Sales Manager (Long Stay) role focuses on the Senior Sales Manager is responsible for developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the residences and hotel and the individual also develops strategic action plans for residences to drive measurable, incremental sales revenue. The employer notes handles and responds to escalated guest and/or customer enquiries and requests in a timely manner and Meet or exceed individual and department sales target that is set by the management.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- The Senior Sales Manager is responsible for developing and fostering business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the residences and hotel.
- The individual also develops strategic action plans for residences to drive measurable, incremental sales revenue.
- Conduct long stay residences' or hotel inspections for clients
- Conduct negotiation of sales contracts
- Develop consultative selling and upselling strategies to maximise room sales
Requirements
- Handles and responds to escalated guest and/or customer enquiries and requests in a timely manner
- Meet or exceed individual and department sales target that is set by the management
- Accurately forecast the covers and revenues for each client
- Analyse competitor landscape and customer demand to identify sales opportunities
- Diploma in Hospitality Management
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.