Artyzen Singapore · Artyzen Singapore
Guest Services Host
Role summary
At Artyzen Singapore, this Guest Services Host role focuses on efficiently performing all duties in the guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary. Requirements include vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies and Preference for candidates with front office experience in an established or luxury/upscale or boutique hotel.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Efficiently perform all duties in the guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
- Ensure guests are provided with personal, attentive and caring service
- Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
- Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
- Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
Requirements
- Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
- Preference for candidates with front office experience in an established or luxury/upscale or boutique hotel.
- Service-oriented, attentive to details and observant
- Excellent oral and written communication skills
- Good command of written and spoken English
Role Quick Info
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.