Role details

Marriott International · The Westin Singapore

Assistant Front Office Manager

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At The Westin Singapore, this Assistant Front Office Manager role focuses on assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • Ensures compliance with all Front Office policies, standards and procedures.
  • Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
  • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Requirements

  • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Role Quick Info

Location Singapore
Address 12 Marina View, Asia Square Tower 2, 018961
Work type Full-time
Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelRequires ExperienceCustomer RecoveryF&BFull-Time