Role details
Shangri-La Group · Shangri-La Singapore
Team Leader (The Line)
Operations Permanent Estimated $2,800 - $4,500 / month (role-title estimate)
Role summary
At Shangri-La Singapore, this Team Leader (The Line) role focuses on supervising daily front-of-house operations during breakfast, lunch, and dinner service. Requirements include strong leadership, interpersonal and team management skills.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Supervise daily front-of-house operations during breakfast, lunch, and dinner service.
- Lead, motivate and guide the service team to ensure smooth, efficient and exceptional buffet operations.
- Greet guests warmly, manage seating arrangements, and handle guest enquiries, requests and feedback professionally.
- Ensure buffet stations, dining areas and service equipment are maintained in a clean, organised and presentable condition at all times.
- Coordinate closely with the Kitchen and Stewarding teams to ensure timely replenishment of food items and cleanliness standards are met.
Requirements
- Minimum 4 years of relevant Food and Beverage service experience, preferably in a hotel or high-volume restaurant environment.
- Prior leadership experience in a buffet or all-day dining restaurant will be an advantage.
- Strong leadership, interpersonal and team management skills.
- Excellent customer service skills with a guest-focused mindset.
- Able to work rotating shifts, weekends and public holidays.
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category Operations
Location Singapore
Address 22 Orange Grove Road, 258350
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
15 labels OperationsGuest-FacingBack Of HouseKitchenBarLeadershipRequires ExperienceShift WorkCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanentEvents