Role details

Shangri-La Group · Shangri-La Singapore

Team Leader (The Line)

Operations Permanent Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Shangri-La Singapore, this Team Leader (The Line) role focuses on supervising daily front-of-house operations during breakfast, lunch, and dinner service. Requirements include strong leadership, interpersonal and team management skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Supervise daily front-of-house operations during breakfast, lunch, and dinner service.
  • Lead, motivate and guide the service team to ensure smooth, efficient and exceptional buffet operations.
  • Greet guests warmly, manage seating arrangements, and handle guest enquiries, requests and feedback professionally.
  • Ensure buffet stations, dining areas and service equipment are maintained in a clean, organised and presentable condition at all times.
  • Coordinate closely with the Kitchen and Stewarding teams to ensure timely replenishment of food items and cleanliness standards are met.

Requirements

  • Minimum 4 years of relevant Food and Beverage service experience, preferably in a hotel or high-volume restaurant environment.
  • Prior leadership experience in a buffet or all-day dining restaurant will be an advantage.
  • Strong leadership, interpersonal and team management skills.
  • Excellent customer service skills with a guest-focused mindset.
  • Able to work rotating shifts, weekends and public holidays.

Role Quick Info

Category Operations
Location Singapore
Address 22 Orange Grove Road, 258350
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

15 labels
OperationsGuest-FacingBack Of HouseKitchenBarLeadershipRequires ExperienceShift WorkCustomer RecoveryHotelRoomsF&BGuest ExperiencePermanentEvents