Role details

SATS · SATS

Senior Manager, New Product Development, Discovery (Gateway Services)

Leadership & Development Full-time Estimated $4,500 - $8,000 / month (title-based)

Role summary

At SATS, this Senior Manager, New Product Development, Discovery (Gateway Services) role focuses on you will identify customer pain points, uncover emerging market opportunities, and translate insights into validated product concepts through rapid experimentation and commercial evaluation and in this role, you will collaborate closely with customers, commercial teams and operational stakeholders across Cargo Handling, Ground Handling and the broader logistics ecosystem to build and test new service concepts. The employer notes support development of thought leadership internally and externally through participation in industry events, customer workshops and strategic discussions Key and With more than 10 years of relevant experience across product development, solution design, customer engagement, logistics operations, cargo, freight forwarding, e-commerce logistics or commercial roles.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • As a Senior Manager, you will identify customer pain points, uncover emerging market opportunities, and translate insights into validated product concepts through rapid experimentation and commercial evaluation.
  • In this role, you will collaborate closely with customers, commercial teams and operational stakeholders across Cargo Handling, Ground Handling and the broader logistics ecosystem to build and test new service concepts.
  • Your focus will be advancing opportunities from early-stage exploration through pilot validation, before transitioning successful initiatives to the scaling and commercialisation team.
  • This position is best suited for a commercially driven product leader with deep knowledge of logistics operations, the ability to thrive in ambiguous environments and a passion for developing new capabilities within a large enterprise setting.

Requirements

  • Support development of thought leadership internally and externally through participation in industry events, customer workshops and strategic discussions Key
  • With more than 10 years of relevant experience across product development, solution design, customer engagement, logistics operations, cargo, freight forwarding, e-commerce logistics or commercial roles.
  • Proven track record in designing and executing pilots, proof-of-concepts or new service initiatives.
  • Strong knowledge of Cargo Handling, Ground Handling and Logistics operational environments, including customer workflows.
  • Demonstrated commitment to continuous professional development through industry engagement, conferences, certifications and training.

Role Quick Info

Company SATS
Brand SATS
Location SGP,, Inflight Catering Centre 1
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

11 labels
LeadershipDevelopmentGuest-FacingRequires ExperienceSalesCustomer RecoveryAirport HospitalityCateringFood SolutionsOperationsFull-Time