Manager, Training

Training & Quality Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Manager, Training role focuses on playing a critical part in workforce capability development, regulatory compliance, and the promotion of a strong learning culture across the organization. Requirements include a bachelor’s degree in any discipline. WSQ Workplace Learning Facilitator or equivalent certification. WSQ DACE / DDDLP for course development and at least 5 years of experience in adult education or corporate training.

Summary based on employer-provided role details.

Role highlights

Responsibilities

The role plays a critical part in workforce capability development, regulatory compliance, and the promotion of a strong learning culture across the organization.
Curriculum Design and Development Design, develop, and maintain training content tailored to job functions, operational requirements, and regulatory standards.
Ensure course content is current, engaging, and effectively supports skill acquisition and role proficiency.
Collaborate with subject matter experts and operational leaders to validate learning materials.
Embed customer service delivery principles into core training curricula, ensuring service excellence is built into technical and operational learning content rather than treated as a standalone topic.

Requirements

Bachelor’s degree in any discipline. WSQ Workplace Learning Facilitator or equivalent certification. WSQ DACE / DDDLP for course development.
At least 5 years of experience in adult education or corporate training.
At least 2 years of experience in customer service program development. Understanding of compliance
and training-related KPIs.
Strong domain knowledge in security and service operations, especially in aviation or policing sectors. Proficient in Microsoft Office applications and Learning Management Systems (LMS).

Role Quick Info

Company SATS

Brand SATS

Category Training & Quality

Location SGP,, AirFreight Terminal 5

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.