Accor · Raffles Singapore
Food & Beverage Service Executive (Tiffin Room)
Role summary
At Raffles Singapore, this Food & Beverage Service Executive (Tiffin Room) role focuses on he/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations and primary Responsibilities Oversees Daily Operations and Achieving Targets Oversees the set-up and operation of a station/section in a restaurant. The employer notes constantly obtains guest feedback during operation ensuring guest satisfaction and Handles minor complaints and reports to the managers for proper follow up.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.
- Primary Responsibilities Oversees Daily Operations and Achieving Targets Oversees the set-up and operation of a station/section in a restaurant.
- Supervises and participates in running an efficient and profitable operation in the assigned areas.
- Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
- Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
Requirements
- Constantly obtains guest feedback during operation ensuring guest satisfaction.
- Handles minor complaints and reports to the managers for proper follow up.
- Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
- Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.
- Management and Leadership of Outlet Acts as a mentor and role model to the Food & Beverage Associates.
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.