Accor · Raffles Singapore
Assistant Executive Housekeeper
Role summary
At Raffles Singapore, this Assistant Executive Housekeeper role focuses on the focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry and primary Responsibilities Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry. The employer notes committed to continuously improve the quality of products, services and performance of team members and Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.
- Primary Responsibilities Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.
- Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
- Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.
- Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
Requirements
- Committed to continuously improve the quality of products, services and performance of team members.
- Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
- Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
- Responsible for enhancing the product and services that is presented to the guest.
- Recommends and proposes changes to the product and its services based on market research and current trends.
Role Quick Info
Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.