Role details

Accor · Raffles Singapore

Assistant Restaurant Manager (The Grand Lobby)

F&B Service Casual Estimated $3,200 - $5,200 / month (title-based)

Role summary

At Raffles Singapore, this Assistant Restaurant Manager (The Grand Lobby) role focuses on primary Responsibilities Oversees Daily Operations and Achieving Targets Works closely with the manager to forecast sales, covers and payroll costs and supervises the daily operation and ensures sufficient manning coverage for operations. The employer notes promotes sales through direct guests’ contact and Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Primary Responsibilities Oversees Daily Operations and Achieving Targets Works closely with the manager to forecast sales, covers and payroll costs.
  • Supervises the daily operation and ensures sufficient manning coverage for operations.
  • Assigns the supervisors with responsibilities and tasks that they are best suited for.
  • Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
  • Consistently adheres to timeline of deliverables.

Requirements

  • Promotes sales through direct guests’ contact.
  • Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
  • Handles guest complaints and comments competently and swiftly.
  • Leads the service team to personalise guest experience and in accordance with Hotel Standards.
  • Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

Role Quick Info

Company Accor
Category F&B Service
Location Singapore
Work type Casual
Pay Estimated $3,200 - $5,200 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

18 labels
F&BServiceGuest-FacingBack Of HouseFront OfficeKitchenBarEventsLeadershipEntry LevelRequires ExperienceSalesFood SafetyCustomer RecoveryHotelRoomsGuest ExperienceCasual