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Pan Pacific Hotels Group · Pan Pacific Serviced Suites Beach Road

Guest Service Team Leader

Rooms & Guest Services Full-time likely Estimated $2,800 - $4,500 / month (title-based)
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Role summary

At Pan Pacific Serviced Suites Beach Road, this Guest Service Team Leader role focuses on providing professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures and ensuring a high level of liaison is maintained between front office and all other departments within the hotel.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
  • Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
  • GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines.
  • Portrays as a role model, assisting Assistant guest Services Manager to train and drive the culture of the team along with the Company’s Core Values.
  • Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests.

Role Quick Info

Location Pan Pacific Serviced Suites Beach Road, Singapore
Address 7500B Beach Road, 199592
Work type Full-time likely
Pay Estimated $2,800 - $4,500 / month (title-based)

Pay is shown when the employer lists it.
Estimated pay is based on the role and should be validated on the employer page and/or job listing.

Tags

15 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipEntry LevelRequires ExperienceShift WorkSalesFood SafetyCustomer RecoveryServiced SuitesF&BFull-Time